AwaitGoods Support (English)

Updated: 2026-05-02

If you run into an issue while using AwaitGoods, you can contact us through the channels below.

1. Contact

• Email: yokinzhu@gmail.com
• Developer website: https://mrqk.com

Please include a description of the issue, device model, iOS version, app version, and screenshots if possible.

2. Support Scope

• The app does not open or crashes
• Wish items cannot be saved, edited, deleted, or sorted
• Savings progress looks incorrect
• Widgets do not display or refresh as expected
• JSON import or export fails
• Language, dark mode, theme palette, layout, or interaction issues

3. Basic Information

• Product name: AwaitGoods
• Platform: iPhone and iPad
• System requirement: iOS 17.0 or later
• Current version: 1.0.4
• Supported languages: Simplified Chinese, Traditional Chinese, English, Japanese, French, German, Italian, Korean

4. FAQ

Why does the widget not refresh immediately?

Widget refresh timing is controlled by the system and may not be instant. Open the app to confirm the item is saved, return to the home screen, and wait for the system to refresh, or add the widget again.

Is my data uploaded to a server?

No. The current version stores data locally by default, does not require an account, and does not provide cloud sync.

Can I back up my data?

Yes. You can export a JSON file from Settings and import or merge data from a JSON file later.

How do I delete all data?

Use “Clear All Data” in Settings or delete the app. If you exported backup files, delete those files separately.

5. Helpful Feedback Details

If you want us to diagnose the issue faster, please include:

• The screen where the issue happened and the steps that led to it
• Whether the issue can be reproduced consistently
• Device model and iOS version
• App version number
• Screenshots or screen recordings when possible

6. Response Note

We try to review and reply within a reasonable time. Replies may take longer on holidays or outside working hours.

7. Related Pages

• Developer website: https://mrqk.com
• Privacy Policy: https://mrqk.com/awaitgoods/privacy
• Support page: https://mrqk.com/awaitgoods/support